If this fails to solve the problem, continue on to the next step. Your next step in the fault finding process is to perform the power shutdown/reboot described in 'Routine Maintenance' above. If you are using the Magic Jack Plus, does the system report Error 3002?.Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?.Do all your connecting cables appear to be firmly attached?.If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?.
#Magicjack go setup plus#
Is the blue light inside your Magic Jack dongle on? (Note that the Magic Jack Plus should have a flashing red and green LED as well.) If you use the older model, you might need to connect it through a powered hub to ensure the device receives enough power to operate properly.How do you find the exact cause? Well, technicians like to keep things simple. Okay, your Magic Jack phone system is not working properly. By following the above procedure, you are preventing small, unnoticed glitches from becoming major problems. It may come as a surprise, but many faults concerning electronic equipment can be solved simply by temporarily removing power. Check the handset to ensure you have dial tone.Reinsert the Magic Jack into the system.Ensure the phone set is connected to the Magic Jack via a phone cord. If you are using a telephone that requires power, reconnect it to its power source.If you are using a powered hub in conjunction with the Magic Jack, reconnect the hub to its power source.Wait five minutes to allow the computer to fully load. Allow a minute for the router to stabilize. If your system uses a router, reconnect it to its power source.Red lights are an indication of problems involving the modem, the line from the modem to a wall socket or the internet connection. At this point, there should be no red warning lights on the modem. Allow this device a couple of minutes to stabilize. Then reconnect the modem to its power source. Unplug the modem (device connecting the system to the internet) from its power source.If you use a router, unplug it from its power source.Unplug the computer from its power source.If your Magic Jack was connected through a powered hub, unplug the hub from its power source.Remove the Magic Jack and lay it aside.If your telephone set requires power, unplug it.Step 5.Suggested Monthly Shutdown/Reboot Procedure Click on “One Year License” for a year of service, or “Five Years License” for five years. Click on “Details” in the “Renewal” section. Log into your account on the MagicJack website (my.). Record a voice signature and greetings for your voice mailbox. (The Phone application can also be accessed from the Applications screen.) Dial *86 or press and hold to dial your voice mailbox. To set up your Voicemail From the Home screen, tap the Phone Key in the Quick Keys bar. Follow the directions to set up your password.
#Magicjack go setup password#
If you are asked for a password the first time you access your voicemail, just enter the last four digits of your phone number. Input your new passcode and follow the system prompts to record your custom voice message. This allows you to set a new passcode and change your voice message recording. Input the digits "1234" when prompted for your Magic Jack voicemail passcode. Frequently Asked Questions How do you set up a magic jack voicemail?